Privacy Policy

    Last updated: April 12, 2026

    1. Information We Collect

    When you use our junk removal booking service, we may collect the following information:

    • Contact Information: Name, phone number, and email address.
    • Service Details: Items for removal, load size, pricing preferences, zip code, and scheduling information.
    • Usage Data: How you interact with our website, including pages visited and actions taken.

    2. How We Use Your Information

    We use the information we collect to:

    • Provide and schedule junk removal services.
    • Send booking confirmations and service updates via SMS and email.
    • Respond to your inquiries and callback requests.
    • Improve our website and services.
    • Comply with legal obligations.

    3. SMS & Communications

    By providing your phone number, you consent to receive service-related SMS messages, including booking confirmations and updates. You can opt out of marketing communications at any time by following the unsubscribe instructions in our messages or contacting us directly.

    4. Information Sharing

    We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our business (e.g., SMS delivery, email services), and only to the extent necessary to provide our services to you.

    5. Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

    6. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

    7. Your Rights

    You have the right to:

    • Request access to the personal data we hold about you.
    • Request correction or deletion of your data.
    • Opt out of marketing communications.
    • Lodge a complaint with a data protection authority.

    8. Cookies

    Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

    10. Contact Us

    If you have any questions about this Privacy Policy, please contact us at (470) 660-3559.

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